I thought I would start my blog with some useful information specifically that Dell laptops suck. I hate to start off on a negative note, but I wanted to give everyone a heads up before they buy one of these paper weights. Maybe I’m just venting because I’ve had to ship defective drives back to Dell every two weeks. It just seems like over the last few years their quality has diminished.
Don’t get me wrong, their still better then the Packard Bell days. I’d also like to say their server / workstation lines are top-notch. At work we have a half-dozen or so laptops all of which have experienced some type of hardware failure. I’ve also noticed the durability isn’t what it was either. The laptop chassis, keyboard, and screen seem to be weak and fragile. The focus of my frustration is directed primarily at their Latitude D400 model. Between the random lockups, hard drive failures, and simple lack of processing power it finds it way to my desk about every two weeks.
This isn’t the only model with problems; we’ve had LCD fail on their entry level Latitude line-up as well. This is simply unacceptable; these laptops are under a year old, and lightly used.
MESSAGE TO MICHAEL DELL
If you’re going to sell junk at least make it easy to return! Sitting on the phone with technical support and having to convince them of a bad LCD shouldn’t take a half hour.
After careful consideration; I’ve decided to start the migration to an IBM only policy. Although I have far less experience with the IBM ThinkPad then the Dell Latitude, every bit of information points to a better product all around. I’ll post again once I get a few new IBM ThinkPad’s to test.
#1 by Jay on October 5, 2005 - 2:56 pm
yeah. Dell laptops suck. I think they use to be good but their quality has dimished. I won’t recommend buying a laptop from Dell. I’d rather consider buying from hp but for the gamers alienware is a must have
#2 by Charlyv on April 29, 2009 - 2:55 am
Absolutely agree. Suck is just too kind. I have a stripped down Latitude E6400 provided by business. Sharp corners, lousy ergonomics. The Keypad is absolute garbage. It has delay, tapping sometimes just does not work which causes you to type out of band somewhere else in a document. Sometimes the cursor just moves on its own somwhere else. Crap keyboard, not comfortable. Who the hell QA’d this thing? If it were mine it would have been frizzbied long ago.
#3 by David on August 6, 2009 - 10:41 pm
Yes..they suck. I get a new Dell every 2 or 3 years with my company. I am on my 5th one…and they have all been poor laptops. They don’t make it a year before keys start to fall off and the mouse buttons have problems.
#4 by Michael on November 30, 2009 - 9:32 pm
I have owned a Dell Inspiron 1501 for almost two years, and I am pretty fed up with Dell. About 3-4 months after the purchase, the battery stopped functioning, and the laptop had to be kept plugged into a power source ever since. And just recently, the monitor stopped working. Luckily, Ubuntu is installed on it and I can do my work remotely from my PC. Dell laptop hardware is brittle crap, and I will never buy from Dell again.